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Privacy Policy

Asman Airlines LLC

1. General Provisions

This Privacy Policy describes how Asman Airlines LLC (hereinafter referred to as the “Airline”) collects, uses, processes and protects personal data of users and passengers when they access the Airline’s website or use its services.

The Airline is committed to protecting personal data in accordance with the laws of the Kyrgyz Republic and generally accepted international data protection standards.

By accessing or using the Airline’s website, making a booking, or providing personal data, the user acknowledges that they have read and understood this Privacy Policy.

2. Data Controller

The data controller responsible for processing personal data is:

Asman Airlines LLC

132b Bakaev Street, Bishkek, Kyrgyz Republic

Personal data is processed in accordance with the applicable legislation of the Kyrgyz Republic and relevant aviation regulations.

3. Personal Data We May Collect

The Airline may collect and process the following categories of personal data:

Identification data

  • full name
  • date of birth
  • nationality
  • gender
  • passport or travel document details

Contact information

  • phone number
  • email address

Booking and travel information

  • travel itinerary
  • flight details
  • baggage information
  • seat selection
  • special service requests

Payment information

  • payment details
  • payment method

Technical information

  • IP address
  • browser type
  • device information
  • cookies

The Airline does not store full bank card numbers.

4. Purpose of Data Processing

Personal data may be processed for the following purposes:

  • managing flight bookings
  • providing air transportation services
  • processing payments
  • informing passengers about flight updates
  • ensuring aviation security
  • complying with legal obligations
  • preventing fraud
  • improving website functionality and services

5. Disclosure of Personal Data

Personal data may be shared with:

  • government authorities where required by law
  • airport operators and aviation security authorities
  • payment service providers and banks
  • ticket sales agents and reservation system providers
  • IT service providers supporting the Airline’s services.

6. International Data Transfers

Due to the international nature of air transport, personal data may be transferred to other countries including destination and transit countries or locations of service providers.

Such transfers are carried out in accordance with applicable data protection requirements.

7. Aviation Security Requirements

In accordance with international aviation security regulations, the Airline may transmit passenger data to government authorities.

Such data may include:

  • Passenger Name Record (PNR)
  • Advance Passenger Information (API)

These transfers are required for border control, immigration procedures and aviation security purposes.

8. Data Protection

The Airline implements appropriate technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration or destruction.

Secure technologies may be used when transmitting personal data via the website.

9. Cookies

The website may use cookies to ensure proper functionality, analyze website traffic and improve user experience.

Users may disable cookies through browser settings.

10. Data Retention

Personal data is retained only for as long as necessary to fulfill contractual obligations, comply with legal requirements and resolve disputes

11. Rights of Data Subjects

Users may have the right to request access to personal data, request correction or deletion of data and withdraw consent where applicable

12. Policy Updates

The Airline may update this Privacy Policy from time to time

The latest version will always be published on the website.

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